Privacy Policy

Privacy Policy

At Shafak Medical, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the measures we take to protect your data when you visit our website or use our services. By accessing and using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We collect a variety of personal and non-personal information to provide and improve our services. This information includes:

Personal Identification Information

We collect personal details you voluntarily provide, such as:

• Your name.
• Contact information, including email address and phone number.
• Details you share through forms, surveys, or during communication with our team.

Health Information

To deliver personalized medical or cosmetic services, we may request health-related data, including medical history, treatment preferences, or relevant clinical information.

Usage Data

When you browse our website, we collect information about how you interact with it. This may include:

• Your IP address.
• Browser type and version.
• Device type and operating system.
• Pages visited, time spent on the site, and other browsing behavior.

Payment Information

If you make a payment for our services, we collect billing details such as your name, card details, and billing address. Payments are processed securely through third-party payment processors compliant with industry standards.

2. How We Use Your Information

We use the data we collect for the following purposes:

Service Delivery

• To process your requests and provide the medical or cosmetic services you need.
• To confirm and manage appointments or follow-up visits.

Communication

• To respond to inquiries and provide customer support.
• To send appointment reminders, updates, and follow-up communications.

Website Improvement

• To understand user behavior and preferences, enabling us to optimize the website’s functionality and enhance user experience.

Marketing and Promotions

• With your consent, we may send newsletters, promotional offers, or information about new services. You can opt out of these communications anytime.

3. Data Protection and Security

At Shafak Medical, we prioritize the security of your personal information. We implement the following measures to protect your data:

• Encryption: All sensitive data is encrypted during transmission using Secure Socket Layer (SSL) technology.
• Secure Storage: We use secure servers to store your data and limit access to authorized personnel only.
• Regular Audits: Periodic reviews of our security protocols ensure compliance with the latest industry standards.

While we strive to maintain robust security measures, no system is entirely immune to vulnerabilities. We advise you to exercise caution when sharing sensitive information online.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. However, in certain situations, we may share your information with:

Trusted Service Providers

We may collaborate with third-party providers for services like:

• Payment processing.
• Website hosting and maintenance.
• Email communications.

These providers are obligated to handle your information securely and for specified purposes only.

Legal Requirements

Your data may be disclosed if required by law or to comply with legal obligations, such as responding to court orders or regulatory investigations.

Business Transactions

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and enhance your browsing experience. Cookies are small files stored on your device, which help us:

• Track usage patterns.
• Personalize your experience.
• Improve website performance.

You can manage cookie preferences in your browser settings. Note that disabling cookies may limit certain features of the website.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

Access

Request access to the personal data we hold about you.

Correction

Request corrections to inaccurate or incomplete data.

Deletion

Request deletion of your data, subject to legal or regulatory obligations.

Marketing Opt-Out

Unsubscribe from marketing communications at any time by following opt-out instructions in emails or contacting us directly.

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. When your data is no longer needed, it is securely deleted or anonymized.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy as needed. Any changes will be posted on this page, and the “Last Updated” date will reflect the latest revisions. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

• Website: www.shafakmedical.com
• Email: info@shafakmedical.com
• Phone:+90-537-691-76-95